Project Completion
      Back to home
      1. Help Center
      2. Project Completion

      What is the process to return a camera?

       

      If your camera is experiencing technical difficulties or your lease has expired, you may need to return your camera.

       

      Note: Please confirm the need to return the unit with your client support manager.

       

      Take the following steps before returning the camera:

      1. Use OxBlue shipping materials. If you need a box, packing materials or a return label, let your client support manager know and they will provide you with them.
      2. Ship to:
        OxBlue
        1777 Ellsworth Industrial Blvd. NW
        Atlanta, GA 30318
      3. Contact your client support manager so they can confirm its arrival.