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What is the process to return a camera?
If your camera is experiencing technical difficulties or your lease has expired, you may need to return your camera.
Note: Please confirm the need to return the unit with your client support manager.
Take the following steps before returning the camera:
- Use OxBlue shipping materials. If you need a box, packing materials or a return label, let your client support manager know and they will provide you with them.
- Ship to:
1777 Ellsworth Industrial Blvd. NW
Atlanta, GA 30318
- Contact your client support manager so they can confirm its arrival.