Help Center
Troubleshooting
Purchasing
Installation & Setup
Access software
Install hardware
Personalize your dashboard
Admin Tools
Manage Users
Manage Invite Links
Monitor usage
Organize cameras
Enable motion detection
Enable artificial intelligence features
Project Viewing
Change date and time
View camera dashboard
Search and filter for certain sites
Create time-lapse
Schedule updates
Compare projects
Stream live video
Create image archive
Project Analysis & Alerts
Track weather conditions
Analyze site safety compliance
Detect motion after-hours
Analyze site activity
Sharing Updates
Share an image
Display on your website
Record video clips
Integrate with Project Management Systems
Troubleshooting
Change a camera's SIM card
Return your camera
Adjust camera viewing area
Diagnose the blue light
Find missing images
Contact support services
Read the warranty
Billing & Finance
Pay sales tax
Provide insurance details
Request an invoice
Find your contract expiration date
Learn your equipment inventory
Relocate a camera
Back to home
Help Center
Troubleshooting
Purchasing
Installation & Setup
Access software
Install hardware
Personalize your dashboard
Admin Tools
Manage Users
Manage Invite Links
Monitor usage
Organize cameras
Enable motion detection
Enable artificial intelligence features
Project Viewing
Change date and time
View camera dashboard
Search and filter for certain sites
Create time-lapse
Schedule updates
Compare projects
Stream live video
Create image archive
Project Analysis & Alerts
Track weather conditions
Analyze site safety compliance
Detect motion after-hours
Analyze site activity
Sharing Updates
Share an image
Display on your website
Record video clips
Integrate with Project Management Systems
Troubleshooting
Change a camera's SIM card
Return your camera
Adjust camera viewing area
Diagnose the blue light
Find missing images
Contact support services
Read the warranty
Billing & Finance
Pay sales tax
Provide insurance details
Request an invoice
Find your contract expiration date
Learn your equipment inventory
Relocate a camera
Troubleshooting
Quickly troubleshoot for your camera and interface.
What happens if there is no cell service at the job site?
Change a camera's SIM card
How do I change a SIM card?
Return your camera
What is the process to return a camera?
Adjust camera viewing area
How do I change the viewing angle on my Sapphire Series VPTZ camera?
Diagnose the blue light
What does a blinking or turned-off blue camera light mean?
What happens if the camera loses power?
Find missing images
Why are images missing in the interface?
Contact support services
Who do I contact for support services?
Read the warranty
How long is the warranty and what’s covered?
